Privacy Policy

At AwayBase, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services. Please read this policy carefully. By using AwayBase, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information that you provide directly to us, as well as information collected automatically when you use our platform.

Personal Information

• Name and email address when you create an account
• Payment and billing information processed securely through Stripe
• Profile information you choose to provide
• Content you upload, including digital products, images, and descriptions
• Communications you send to us or through our platform

Automatically Collected Information

• Device information (browser type, operating system, device identifiers)
• Usage data (pages visited, features used, time spent on the platform)
• IP address and approximate geographic location
• Cookies and similar tracking technologies

2. How We Use Your Information

• Provide, maintain, and improve our platform and services
• Process transactions and send related information
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities on our platform
• Detect, investigate, and prevent fraudulent transactions and abuse
• Personalize and improve your experience on the platform

3. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• Service providers: With third-party vendors who perform services on our behalf (e.g., payment processing via Stripe, hosting, analytics)
• Business transfers: In connection with a merger, acquisition, or sale of assets
• Legal requirements: When required by law or to protect our rights, privacy, safety, or property
• With your consent: When you have given us explicit permission to share your information

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. All payment processing is handled by Stripe, which is PCI-DSS compliant. While we strive to protect your data, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and receive a copy of your personal data
• Rectify or update inaccurate personal data
• Request deletion of your personal data
• Object to or restrict the processing of your data
• Data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us at hello@awaybase.com.

6. Cookies

We use cookies and similar technologies to collect usage data, remember your preferences, and improve your experience. You can configure your browser to refuse cookies, though some features of the platform may not function properly without them.

7. Third-Party Services

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you interact with.

8. Children's Privacy

AwayBase is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected data from a child under 13, we will take steps to delete that information promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date. Your continued use of the platform after changes are posted constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@awaybase.com.